Ideally, your carpet should be professionally cleaned. However, to save money, many people alternate between the do-it-yourself cleaning and professional cleaning. While the do-it-yourself approaches are less expensive, they are almost never as effective as professional cleaning and involve a considerable amount of time and hard work. Depending on the method used, it is also easy for the novice to damage the carpet.
Beware of the three most common ways do-it-yourselfers (and inexperienced companies) damage carpets and sub floors: Over-shampooing, Over-wetting and failing to protect the wet carpet from furniture
Over-wetting occurs when too much water soaks into the bottom of the carpet. Some backing materials cause the carpet to discolor if they get too wet. Some carpets will shrink, literally tearing themselves up from the floor. If the backing and pad get wet, it is very difficult to dry them, and you run the additional risk of mold and mildew problems. And soaked carpets along with soapy cleaning residues and a process called "wicking" can pull water-driven dirt up along carpet fibers bringing back spots you just had cleaned.
The final carpet cleaning hazard is stains caused by furniture coming into contact with wet carpeting. Many kinds of wood furniture will release some of the dyes in their stain if left in contact with a wet surface. Many pieces of furniture have feet that are at least partially metal. The metal can rust, leaving a stain in the carpet.
Do-it-yourselfers are more likely to encounter these problems because they often don't remove all the furniture from the room when cleaning, and they often don't have ready access to the foam blocks and foil-backed cardboard squares that the pros use to keep the furniture off the carpet until it is dry.
Professionals commonly use much more powerful and sophisticated equipment and cleaning agents. Because they know what they're doing, they can use all that extra power without succumbing to the risks that power entails.
Professionals have two other advantages as well. First, they're accustomed to moving the heavy furniture. Second, they usually know a lot more about how to handle specific challenges like heavily soiled areas and stains.
Many people used to believe..."Don't ever use any kind of water/steam based cleaning!" This has not been the case for over a decade! Every major carpet mill and all four of the fiber producers which make the fiber the mills make carpet from, recommend hot water extraction for cleaning their carpets and the fibers they are made of. The water will absolutely NOT ruin your carpet or the backing, They haven't used jute as carpet backing for well over 20 years. All carpets produced since then use "ActionBac" which is manufactured from polypropylene and you cannot shrink, mildew, melt, ruin, destroy, etc., polypropylene with water.
Your carpets are a major household investment. Trust your carpets and upholstery to Rich's because...
If it needs to be cleaned - it needs Rich's Cleaning Services!
Call Toll Free: (877) 855-2820
We do not offer free in home estimates.
Cleaning appointments, times, and dates must be verified and confirmed via phone prior to Rich's Associates being dispatched/arriving at your Home/Business. Appointments cancelled in route to, in the Home/Business, at the door, or after rugs are picked up are subject to a $200.00 service charge to cover gas, tolls, and labor.
Rich's does not price match phone or unwritten quotes given by competitors. We are not the 'cheapest'. If you are looking for the "best price", that is not us. We offer real value with combo pricing and quality work.
Phone calls may be recorded for training purposes.
Effective as of 1/1/11, no work order or estimate is valid unless it is counter-signed by Rich or Debora Blithe.
Oriental/Area rug pick up/clean/wrap/deliver is a 100% pre-pay service.
An area is defined as any area up to 200 sq ft. For example a hallway is one area, a set of steps is anothe area, etc.
Rental property terms: 100% cash pre-pay service. No exceptions.
Rich's does not offer phone/in person estimates or clean for third parties, with the exception of those with written proof of 'Power of Attorney'.
Rich's reserves the right to require a 100% non-refundable pre-pay via local check or credit card of Customers who reschedule cleaning services more than once.
Rich's will not commence any work for Customers until they sign and date our written work orders.
Emergency Services: $500.00 non-refundable minimum. Covers cost of labor to and from office, to and from work site, gas, tolls, etc.
Rich's will not steam or wet clean furniture/upholstery marked with the cleaning code "S" without a 100% liability waiver being signed prior to cleaning, as wet cleaning can shrink, fade, discolor etc the furniture/upholstery.
Rich's reserves the right to terminate any further cleaning after cleaning anything two times and void the agreement.
Rich's does not offer or perform Mold Remediation.
**Some stains are permanent and can not be removed
by any carpet cleaning or stain removal process.
**Soil Filtration, pet urine, pet stains, pet vomit (stomach enzymes), embedded pet hair, red dye, mustard, bleach, discoloration, paint, grease, tar, rust, coffee, soda, wine, juice, gum, blood, ink, lipstick, plant stains, wood dye stains, markers, hair dye, water stains, browning, heavily soiled/worn carpets, and burns may be permanent or re-appear. As Rich's does not charge for stain treatment, we do not offer any type of warranty or discount.
Berber carpeting, wool carpeting, indoor/outdoor carpet, Marle carpet, shag rugs, area rugs, Oriental rugs, runners, loose back pillows cleaned at extra cost.
Rich's has $1,000,000.00 in liability Insurance, and Oriental rugs are insured for up to $65,000.00 during transport to and from your home, while being cleaned, and while in our custody. Certificates available upon request.
Rich's does not offer refunds or a money back guarantee. All deposits are non-refundable.